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Mclowd User Guide for SMSF Trustees

Navigation: Mclowd Basics > Feedback and Support > Technical Support

Support for Mclowd Pro Version and Mclowd Premium Version users

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Technical support is free for Mclowd Pro Version and  Mclowd Premium Version users, but please try searching for the answer to your question before sending a support request.

If you can't solve the problem by reference to Mclowd™'s Help Resources:

oMake sure you are logged in to your Mclowd™ account

oClick the HELP tab on the main tab menu.

TabMenu_help

 

Mclowd™ displays this HELP menu:

HelpPage

Click the Support Request link.

Mclowd™ displays an email form.

TechSupportRequestForm

 

Submitting the form will raise a support ticket. You should receive an email confirming the request was received.

Mclowd™ support staff will respond as quickly as possible.

Copyright Mclowd Pty Ltd 2018